Huge disappointment for Korongo Airlines! Poor service, poor communication! Bought a ticket from Johannesburg to Lubumbashi. Flight delayed 3 times, without giving customers any reason!! No compensation, no hotel, not even a discount. I do not live in Africa, but I do business here, therefore I lost a lot of money! Not flying with this airline anymore.
Use online check-in: Most lowcost airlines now offer passengers the possibility to check in online for their flight. In most cases you can check in online only if you have no hold luggage. However, some airlines do have a special bag-drop desk for passengers who wish to check in online and to take hold luggage with them. By checking in online, you will avoid queuing in order to check-in at the airport (and you will probably also save some money).